Helping You Stay Safe and Independent at Home
Local Service | Friendly Support | No Ongoing Commitment​
How HexCare Helps You
Forgotten Appliance
Left something on by mistake?
We help make sure it doesn’t become a problem. Our safety plug allows you to switch it off from the comfort of your couch using your mobile phone — quickly and safely before it becomes a hazard.
Setup Daily Routine
Keeping up with daily routines can sometimes become harder.
With simple schedules, your appliances can switch on or off automatically so everything happens at the right time, without you having to remember anything.
Sleep Without Worry
With our safety plug, your carer or a family member can check in and switch appliances on or off remotely if needed. It’s a simple way to stay safe, reduce worry, and give both you and your loved ones complete peace of mind—day or night.
We Will Set Up Everything For You
Setting things up doesn’t have to be difficult. Our friendly, DBS-checked and verified technician takes care of the installation and guides you step by step, making sure everything works smoothly—so you can feel confident without any hassle. If you ever need help, we’re just a phone call away.
Getting Started With HexCare
You can get started with HexCare in just four simple steps
Step 1
Give us a call on 0118 380 0344 to speak with our local friendly team to arrange a convenient time to get you started.
Step 2
Our technician will arrive with the safety plugs and take care of the complete setup for you. We ensure everything is installed properly and ready to use.
Step 3
Our technician will set everything up and guide you through a simple demonstration. We’ll show you how it works and make sure you feel comfortable using it before we leave.
Step 4
Once everything is set up and you’re happy, we’ll collect the payment using a secure card payment. It’s simple, transparent, and only done after the service is complete.
What's Included
Set of 4 Colour Coded Safety Plugs
As part of our complete safety solution, you’ll receive a set of four colour-coded safety plugs designed for easy identification and everyday convenience. Each plug can be assigned to a specific appliance such as a kettle, heater, or iron making it simple for both users and family members to recognise and manage appliances at a glance. This thoughtful colour-coding reduces confusion, enhances safety, and ensures seamless control through the app, giving you greater peace of mind at home.
Home Delivered
We deliver everything straight to your doorstep, making the process simple and hassle-free. Our friendly technician will arrive at your home at a convenient time, bringing your complete setup with them. There’s no need to worry about logistics or setup—we handle it all, ensuring a smooth and comfortable experience from the very beginning.
Installation & Setup
Our technician will take care of the complete installation and setup, ensuring everything works perfectly from day one. We connect your plugs to your home WiFi, configure the app on your phone, and make sure each device is ready to use. No technical knowledge is needed—we handle the entire process so you can enjoy a smooth, stress-free experience.
Product Overview & Demo
We provide a friendly, hands-on demonstration to help you get the most out of your system. Our technician will guide you through how everything works, from controlling appliances to setting up simple routines and alerts. We take the time to ensure you’re comfortable using it yourself, so you feel confident, independent, and fully in control.
DBS-Checked and Verified Technicians
All our technicians are fully DBS-checked and verified, so you can feel safe and confident welcoming them into your home. We prioritise trust, professionalism, and respect at every visit, ensuring you or your loved ones receive a reliable and secure service every time.
Our Goal
HexCare was created with a simple goal — to help people stay safe and independent in their own homes by preventing everyday risks before they become serious problems.
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As part of Hexeh Energy, we recognised that many families worry about things like appliances being left on or loved ones living alone. We offer solutions that help prevent risks before they become emergencies.
That’s why HexCare combines simple, smart safety devices with real human support. Our trusted technicians install everything for you and guide you step by step, so no technical knowledge is required.
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With HexCare, families can stay connected, reduce everyday risks, and enjoy true peace of mind — without ongoing commitments or complexity.
We believe safety at home should be simple, reliable, and accessible to everyone.
Our Product
At the heart of our service is the HexPlug® - a simple, reliable safety plug designed to make everyday life safer and easier. It allows you to control appliances remotely and automate routines all through an easy-to-use app. Fully UKCA certified, it meets UK safety standards, giving you added confidence and peace of mind while using it at home.
Remote Control
Voice Control
Clever Features
Quick Setup
Hassle Free Operation
Innovative Design
Modern Finish
© 2026 Hexeh Energy
Hexeh Ltd is a company registered in England and Wales.
Registered number: 15005039. Registered office: 124 City Road, London EC1V 2NX.